JOHNSON COUNTY IAGenWeb Project  

Telephone Memories

From 

Gwen Wiese Pudil

My family and I were neighbors of Hattie Goody's; she was then chief operator at the telephone company.  One day when she and I met on the street, she inquired if I would like to come o work for the telephone company even while I was still in school.  This sounded like a good idea to me, and I asked my mother; I think this was during the summer just before my junior year in high school.

Mother approved, and I went to work for Northwestern Bell in 1921; I worked four hours a day, and the hours were flexible.  If some sort of conflict arose, say between school and work, Hattie would see that my hours were changed; she took good care of her student part-time employees.

After my graduation from City High School with the class of 1923, I kept on working for the company.  I had started on local - number please, and all that - and then had learned toll; I also worked on information once in a while.  In those days you learned to e an operator by listening in with other operators as they worked at the board; I recall listening in with Etta Shulthise - a very good operator - and also with others, of course.  I remember that Anna Dvorsky always worked at the rural board, and she was good at it!  It seems t me that long distance operators looked up their own routings; sometimes we would go through several towns to complete calls.  I enjoyed talking to the distant operators, and found toll very interesting.

Talking was not allowed at the board, but we operators would do that once in a while anyway.  We enjoyed our work, and we could have fun as we worked.  There was something fascinating about the work; I couldn't wait to get to the office!  I worked evenings, and I liked those hours; in fact, that is how I got to know the man I later married.  As a part-time employee I had worked shifts like four to eight, five to nine, and even six to ten p.m.; when I became full-time, I did not mind working until ten p.m.

I hadn't been with the company even a year when Hattie Goody asked me if my sister would like to work for the company too.  Carrie worked there for several years, along with me.  The telephone company seemed a grand place to work; I had worked at the five and ten on Saturdays before going to Northwestern Bell.  I always liked Hattie, and we got along well.  She expected you to do a good job, she was all business at work, believe me.

We had a subscriber who made a terrible nuisance of himself; we really dreaded seeing his light come on, and each girl tried to get another girl to answer his signal!  He was never satisfied with the service, and often called the chief operator with complaints.  Hattie would answer the phone, find him on the line, and while he raved on and on, she would lay the phone down and take are of her work.  When she again picked up the receiver, he would still be raving!  As you see from this, the management did not pay too much attention or our constant complainer.

The Englert Theatre fire occurred in February of 1926; I happened to be on duty that Saturday.  We were anxious about staying at the board while the fire was raging so close to the office, but we remained at our posts; the local paper called us heroines, as I remember.  Later, all of us who worked during the fire gathered for a picture - at the company's wish; I do not recall when the picture was taken but I still have my print.

In those bygone days merchants of the town would send candy and fruit to the operators around Christmas; however, the company frowned on the practice and tried to discourage the gift-giving.  We enjoyed the bounty while it lasted, though eventually it ended.

I met lots of nice people at the telephone company.  Mabel Rabas was a supervisor for a while, and I liked her very much, as we all did.  Among those with whom I worked were Dot Boone, Esther Bouquot, Anna Dvorsky, Anna Miller, Laura Peet, Elsie Schreiber, Ferndell Sims, Clara Young, and others too numerous to mention.  You could fill pages with the names of those who worked for the company through the years.

You really had your finger on the town's pulse when you worked at the switchboard in the old, manual days.  Whenever anything special happened, the whole board would light up, and you hardly knew where to begin answering the signals.  Football game days were always busy times, especially after the game was over; bad weather also would keep the switchboard busy.

We telephone girls had fun outside the office too.  There were two good places in Iowa City for dancing; one place was above the old light and power, and the other was on Dubuque Street.  When I was a little older, I would go to country dances in Bayertown and Solon; while my mother did not disapprove of dancing, she did not like me to stay out late at a dance.  I enjoyed dancing and thought it a great way to have a very pleasant time on an evening out.

On our lunch hours, we would go to Tony's confectionery, which was very near the office.  We would just sit and enjoy ourselves as we ate Tony's great ice cream, or some of his famous sandwiches.  We would even go down on our reliefs!

I had known Arthur Pudil before I went to work at the telephone company because as I passed though his neighborhood on the way to high school, I'd meet him going the opposite way en route to his classes at the university.  We started going together when we were both working for the company. We got to know each other at the office really.  When I would come in for my shift, I might meet him as he was going upstairs to work at the rear of the switchboard;or I would see him in the operating room as he was taking care of a case of trouble.  At first, we would just flirt a little, but things soon moved to a more serious level, and we were married in 1926.

That marked the end of my telephone career, after some five years of working for Northwestern Bell; for in those days your marriage - if you were a female employee - was your resignation. I did h help out in the business office,on an occasional basis, but not for very long.  Art, of course, continued working for the company, and ultimately retired in 1961 from the toll test board.

When our son was about thirteen years old, I returned to the work force, though not to the telephone company.  I went to work for the Bureau of Educational Research at the university and stayed for twenty-seven years.  Even after I retired, I would help out in various departments as needed from time to time.

Art's hobby was  upholstering furniture, and he really enjoyed doing that sort of work in his retirement years.  Once he even made the comment that he wished he'd started out in that line of work! Art passed away in 1972.

I go to all the Pioneer events, and I do enjoy being with the group.  It has been more than fifty years since I sat at the manual switchboard, but I will never forget the pleasant times at the old office, and the friends I made there.

Page Created  8 Apr 2016

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